Careers at Building Impact

Chief Operating Officer (COO)

Building Impact is currently searching for a dynamic, people oriented, and strategically-minded Chief Operating Officer (COO) to serve as a key organizational leader. The COO will work with the CEO, the Board of Directors, and Building Impact’s team of 12-14 social impact leaders and professionals to build upon the organization’s strong foundation for future growth and impact.  The COO  will have a core focus on the internal team and work to complement the CEO, who will have an external-facing focus.

Job Title: Chief Operating Officer (COO)

Reports to: Chief Executive Officer (CEO) 

Direct Reports: Five (5) Team Members  - (VP & Director Level)

Job Status: Full time

Job Location: Boston, MA. This role requires in-person work at the office or with clients at least two days per week.

About Building Impact: 

For more than twenty years, Building Impact has partnered with companies to strengthen communities through volunteering with local nonprofit organizations. Our mission is to strengthen communities by empowering individuals and companies with the opportunity to volunteer, donate, and connect with high impact, local nonprofits working on critical social issues. In 2023, we worked with more than 43 companies, and engaged more than 12,000 volunteers resulting in $2.4 million total contribution in support of nonprofit organizations and communities across the United States.

The COO is expected to be present in-person at our clients or in our office a minimum of 2-3 days per week and will be responsible for the following: 

Day-to-day Leadership and Management (75%)

  • Business strategy and planning: work with the CEO and other organizational leaders to define and regularly assess progress toward business goals.
  • People Management: direct management of 5-6 team members of the organization and the ability to drive employee professional growth..
  • Human Resources: in collaboration and coordination with BI team members, oversee and manage hiring, staff onboarding/offboarding, staff performance planning and bi-annual reviews, maintain staff holiday calendar, maintain employee handbook.
  • Accounting and Finance: serve as a collaborator with the CEO, a part-time internal bookkeeping resource, and an outsourced accounting and finance team to ensure that Building Impact is a healthy and compliant financial organization.
  • General Operations: Oversee and manage general operating items such as:  insurance and risk management; create, implement and uphold systems, processes and policies; vendor management; facilities/office, including IT; meeting management.
  • Systems: Oversee the implementation and ongoing maintenance of the systems that support BI’s work (i.e. project management, Hubspot, Quickbooks, Bill.com, inventory management, Google Suite, Slack, etc.)
  • Culture: Foster a thoughtful and supportive work culture that empowers all employees.  Collaborating with the CEO and senior team members, help guide a workplace dynamic that is healthy and welcoming.

Partner and Relationship Management (15%)

  • As needed or desired, support partner relationships with Building Impact’s high impact stakeholders across partner types (companies, nonprofit, commercial real estate, etc.).

Board Management (10%)

  • Work in collaboration with the CEO to increase Board of Directors engagement, growth and  communication/meetings.

The COO will have a proven record of leadership and success in building lasting relationships and serving as a leader in the sector. The ideal candidate will possess the following abilities, attributes, and experiences:

  • A minimum of 10 years’ experience in a senior leadership position at a dynamic, growing organization or company. Direct experience in the nonprofit sector and/or Corporate Social Responsibility (CSR) preferred.
  • Committed to leading through a values-based framework aligned with Building Impact.
  • Demonstrated experience in general operations and organizational leadership across multiple functional areas (i.e. business development, programs, and operations).
  • Demonstrated experience managing people at different stages of life and career.
  • Be well-organized, detail-oriented, a critical thinker, and solutions-driven professional.
  • A proven record of building high level relationships, relationship management and growing a business with strategic social purpose. 
  • The ability to manage multiple projects and priorities at once while maintaining a strategic focus on the business.
  • Dedicated  to community service and social impact/justice and can speak concretely and passionately about why this work matters to you and society.
  • Comfortably engages in large and small scale settings as a senior representative of Building Impact.
  • A team player who values empathy and can bring a unique perspective to our work.
  • Medical, Dental, Vision insurance 
  • 401(k) eligible with up to 3% match
  • 13 paid federal holidays per year
  • 20 paid vacation days per year
  • 3 paid volunteer days per year
  • 5 paid sick days per year
  • Team lunches provide by Building Impact on Thursdays
  • Summer Fridays between Memorial Day and Labor Day
  • Monthly allocation for cell phone and commuting reimbursement
  • Salary is commensurate with experience and opportunities for bonuses are performance-based. The salary range for this role is $150,000 - $170,000.
  • Send resume and cover letter to Emily Helm, Strategic Advisor at opportunities@buildingimpact.org 
  • Include “First & Last name: Chief Operating Officer” in the email subject line
  • Applications will be reviewed on a rolling basis

Vice President, Business Partnerships and Growth

Building Impact is currently searching for a dynamic and strategically-minded Vice President, Business Partnerships and Growth to lead and manage Building Impact’s sales and business development function. This person is accountable for engaging corporate partners of all sizes through meaningful employee engagement and volunteering while driving social impact in their respective communities and across social priorities.

The Vice President, Business Partnerships and Growth will play a key role in developing a business development strategy while simultaneously building relationships and leading Building Impact’s growth for large scale corporate and commercial real estate partners interested in employee community engagement and volunteerism. They will work in collaboration with other departments to develop relationships, create proposals for new work, close deals for one-time, quarterly and/or annual contracts, and secure renewals with existing corporate clients. The Vice President, Business Partnerships and Growth is a member of the Leadership Team and is accountable for all inbound and outbound business development, account management, and partnership development activities at Building Impact. They will also work in partnership with the CEO and the Senior Director, Strategic Partnerships to develop overall business growth strategy for Building Impact.

Job Title: Vice President, Business Partnerships and Growth

Reports to: Chief Operating Officer

Direct Reports: 1-2 Manager level roles

Job Status: Full time

Job Location: Boston, MA. This role requires in-person work at the office in downtown Boston or with clients at least two days per week.

About Building Impact: 

For more than twenty years, Building Impact (BI) has partnered with companies to strengthen communities through volunteering with local nonprofit organizations. Our mission is to strengthen communities by empowering individuals and companies with the opportunity to volunteer, donate, and connect with high impact, local nonprofits working on critical social issues. In 2023, we worked with more than 43 companies, and engaged more than 12,000 volunteers resulting in $2.4 million total contribution in support of nonprofit organizations and communities across the United States.

The Vice President, Business Partnerships and Growth is expected to be present in-person meeting with clients or in our office located in Boston’s Financial District a minimum of 2-3 days per week and will be responsible for the following: 

Sales and Business Development (60%)

  • Lead and direct Building Impact’s sales and business development strategy, including keeping a pulse on market conditions and using impact data to inform revenue goals.
  • Own/drive sales forecasting in partnership with the CEO.
  • Own all lead generation for both outbound and inbound business development efforts.
  • Manage the organization’s sales and business development pipeline.
  • Respond to inbound inquiries, deliver options to potential clients, update pitch decks, and generally be the person responsible for BI’s business development and account management activities.
  • Prepare proposals, negotiate agreements, and approve contracts to close deals.
  • Work with account managers to ensure timely renewals/upsells for the accounts assigned to your portfolio.
  • Support and train other team members on consultative, relationship-based selling, and how to talk about BI’s business and the options clients have to work with BI.
  • Collaborate with marketing staff members and the VP, Programs to communicate marketing needs and to develop sales enablement materials.
  • Actively utilize, develop, and maintain business development and account management systems, such as Hubspot, project management software, and Google Suite.

Account and Partnership Management (20%)

  • Serve as the primary relationship manager for a defined list of key client relationships. Attend events that are connected to the account and ensure that BI’s relationships are strong and growing to meet the needs of our partners. 
  • Represent Building Impact as a key leader at events, meetings and programs.

Leadership Presence (20%)

  • Serve as a member of the organization’s Leadership Team.
  • Directly manage 1-2 Manager level roles.
  • Model leadership behaviors and expectations for the full BI team.
  • Bring a strategic, critical thinking skill set to problem-solving and solution-development.
  • Maintain an understanding of organizational and functional area budget management.

The Vice President, Business Partnerships and Growth will have a proven record of leadership and success in establishing and growing customer relationships, managing team members, an entrepreneurial spirit, and a passion for service. The ideal candidate will possess the following abilities, attributes, and experiences:

  • A minimum of 8 years’ experience in a sales or business development role, particularly in a values-based environment.
  • Demonstrated experience in corporate volunteer engagement, corporate social responsibility (CSR), or nonprofit corporate engagement.
  • Demonstrated experience in consultative, relationship-based selling and partnership management.
  • Demonstrated experience using Hubspot, Google Suite, and project management software.
  • The ability to develop and operationalize strategies that result in growth and impact.
  • The ability to adapt to changing contexts and balance both tactical activities as well as strategic leadership responsibilities as equally essential core elements of the job. 
  • Possess an ability to foster internal and external teamwork through strong interpersonal skills in a fast-paced, deadline-driven environment.
  • Exceptionally organized, with the ability to plan, set achievable goals and follow-through effectively, including bringing other people along with you on the journey.
  • Demonstrated experience leading and managing other people, including the ability to help others develop essential job skills through formal training and informal on-the-job learning and development.
  • Dedicated  to community service and social impact/justice and can speak concretely and passionately about why this work matters to you and society.
  • Be well-organized, detail-oriented, a critical thinker, and a solutions-driven professional.
  • A team player who values empathy and can bring a unique perspective to our work.
  • Medical, Dental, Vision insurance 
  • 401(k) eligible
  • 13 paid federal holidays per year
  • 20 paid vacation days per year
  • 3 paid volunteer days per year
  • 5 paid sick days per year
  • Team lunches provide by Building Impact on Thursdays
  • Summer Fridays between Memorial Day and Labor Day
  • Monthly allocation for cell phone and commuting reimbursement
  • Salary is commensurate with experience and opportunities for bonuses are performance-based. The salary range for this role is $110,000 - $130,000.
  • Send resume and cover letter to Emily Helm, Strategic Advisor at opportunities@buildingimpact.org 
  • Include "First & Last name: VP, Business Partnerships and Growth" in the email subject line
  • Applications will be reviewed on a rolling basis
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